UKG Pro for payroll processing
February 20, 2021

UKG Pro for payroll processing

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use UKG Pro to house employee salary/pay grade info and process all payrolls.

Pros

  • Automatically updates tax tables for jurisdiction changes.
  • Rapid Response customer service is always helpful and prompt.
  • No major changes to platform, which is helpful that its not always changing.

Cons

  • Business Intelligence report writing can be difficult and should be handled by someone with a tech background.
  • We still use back office and can be confusing to start learning UKG Pro on the web.
  • Ability to enroll all employees in direct deposit.
  • Ability for employees to obtain tax/pay documents themselves.
Pages refresh promptly.
Rapid Response is a great and quick turnaround to your issue.
Anytime I've had an issue with processing payments or importing ACA files, UKG Pro provided me with the correct support individual to walk me through the issue.
UKG Pro has anything you need to solve your in-house payroll processing needs.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
View and generate pay and benefit information
10
View job history
10
Report builder
8
Pre-built reports
10

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