It's all about implementation
May 04, 2022

It's all about implementation

Matt McGarvey | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Workforce Central

UKG Workforce Central helps us support time & attendance for all of our employees around the State at many different locations. We also use it to post all of our open positions in the form of job postings and manage applicants through the interviewing process all the way to hiring. UKG Workforce Central is also our Human Resources system where we can store centrally all HR documents.
  • Accessible through smart phone.
  • Interface with and other job boards.
  • Able to support many different levels of employees in different locations.
  • The implementation was awful.
  • The trainers didn't understand our industry.
  • The trainer was overworked, unreliable, and scattered.
  • Integration
  • Able to access over the web.
  • Able to access via smartphone.
  • Managing overtime
  • Integration between talent management/recruiting and HR.
  • Management of vacation time.
UKG Workforce Central advertises itself as a more complete system, and it is. The main area of need for us at the time was the ability to manage overtime on the fly. It does that well enough.

The integration with job boards is just OK. It could be better as it is not as fluid as it was with Bamboo.

Do you think UKG Workforce Central (discontinued) delivers good value for the price?

Not sure

Are you happy with UKG Workforce Central (discontinued)'s feature set?


Did UKG Workforce Central (discontinued) live up to sales and marketing promises?


Did implementation of UKG Workforce Central (discontinued) go as expected?


Would you buy UKG Workforce Central (discontinued) again?


I feel as if UKG Workforce Central is best suited for organizations with thousands of employees not a couple of hundred. The implementation was so bad that it left us scarred for months. I do find the Community somewhat useful and the support is decent.