The Scoop on Ultimate Software
Updated March 03, 2015

The Scoop on Ultimate Software

Ruby Olsonoski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We use Ulti Pro for HR, benefits, recruiting and payroll functions. We use Manager Self-Service and Employee Self-Service and is used across the whole organization which starts with the restaurant managers entering new hires. We manage all hires, terminations, rate and job changes using MSS. We have recently implemented Open Enrollment in Ulti Pro. Employees elect benefit coverage on line, as well as, enter all direct deposit and W-4 changes in ESS.
  • Employee Self-Service - easy access to the portal and is streamlined to assist employees for easy access to their information.
  • Payroll processing - importing hours and miscellaneous pay is very easy. The pay creation steps are clearly defined in one dropdown.
  • Standard reports are available for most of our payroll audit needs. Eliminates the necessity of creating BI reports and training staff to create and maintain standard reports.
  • PTO import from self-service. Would like to see a date option selection so that we could easily process late approved requests without doing them manually.

Ceridian Payroll, ADP Payroll

Ultimate has improved their product dramatically the past few years which is positioning them to be a industry leader. This is the first in-house payroll processing system that I have used but am generally satisfied by the product.

Ultimate has a very good standard product. We are currently running many "customs" to maintain data. Would like to see more standard support at no cost. I would definitely like to see Ultimate find a way to archive terminated employees, find a better search engine in back office and allow data filters to carryover from one work session to another. Running the pay calculation process takes an extremely long time. Calculation must be run after every import - any way that imports could be automatically calculated?
Our goals for 2014-2015 are to utilize more core technology in Ulti Pro and become more proficient in writing audits and report with Cognos. Looking forward to new enhancements that have been documented in the Ultimate Roadmaps - look like we have some very exciting projects on the list.

Using UltiPro

The cost of converting to a new system is prohibitive. We have customized our business in the product and would have to invest considerable time and talent into converting to a new product. The continued enhancement of current product and additions of new products keeps us with US.