Ultimate Software a Great Partner for Northern Air Cargo
Overall Satisfaction with UltiPro
UltiPro is used by our organization to integrate our HR/Payroll processes across several organizations in Alaska and Hawaii. The implementation of UltiPro has eliminated many paper-based processes in favor of a mature web-based solution that allows us to manage our employee base and produce reports that drive efficiency and enhance the decision making process.
Pros
- User experience.
- Reporting through IBM Business Intelligence.
- Strategic partnerships with other companies like PingIdentity, CertPoint, Sterling, etc.
- Responsiveness to customer feedback and requests for enhancements.
Cons
- Empowering administrators to do bulk updates of employee data.
- Better interface methodology to commonly used Benefits Providers (Premera, Aetna, CharlesSchwab, etc.)
- More Customer Success Professionals. It seems that they are assigned too many companies and do not have enough time to dedicate to each case.
Microsoft Dynamics - Cluggy and not user friendly.
SAP - Difficult to administer and not designed to be customer facing.
SAP - Difficult to administer and not designed to be customer facing.
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