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UltiPro Review
Updated March 13, 2018

UltiPro Review

Lee Peters, PHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Core, Performance Mngt, Benefit/Life Events

Overall Satisfaction with UltiPro

We use UltiPro as our primary HRIS/payroll system. It is managed by HR and payroll, but all employees have employee self-service access and managers have manager self-service access. We also use the benefits and life events for open enrollment, new hires, and life changes.
  • Giving the customer the flexibility to configure the system as needed without customs.
  • Open Enrollment has lots of options to meet our needs.
  • BI is an extremely powerful tool that gives us reporting access to all parts of the system.
  • Major upgrade needed for recruitment.
  • Do not demo a product at the conference until you are ready to release it.
Can the system handle recruiting for an academic environment? How many BI users are included in the price?

UKG Pro Feature Ratings

9.4
Employee demographic data
10
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
8.8
Pay calculation
8
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
10
8.5
Balance details
9
Annual carry-forward and encashment
8
8.2
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
7
Employee recognition
8
Asset Management ()
Not Rated
9.3
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
3.9
Job Requisition Management
4
Company Website Posting
3
Publish to Social Media
4
Job Search Site Posting
5
Duplicate Candidate Prevention
5
Applicant Tracking
1
Notifications and Alerts
5

Using UltiPro

700 - We have all employees and managers using the system in addition to HR and Payroll staff. Employee have a standard user account. In additional to the user account, manager have Manager Self-service and use the system for performance reviews and recruiting.
3 - Our overall system is managed by one person who have access to everything and functions as the system administrator. This person needs various skills including strategic vision, data analysis, system design, project management, organization, technical, and teaching/training. This person needs to be able to listen and hear the challenges that employees, managers, and HR have and how the system can be used to help or support them.
  • Cloud based system. It was important for us to have a cloud based system as to reduce our needed IT support.
  • A fully integrated system that allows employees to access one system for everything.
  • Configurability over customization. UltiPro allows so may areas of the system to be configured as needed which saves time and money over the need for customs.
It is a solid produce that has the functionality we need to be successful.

Using UltiPro

Overall the system is easy to use, however there certain areas of the system the don't function the same as others so this represents an inconsistent user experience.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • I think that open enrollment and life events are easy for employee to completed in the system. With the ability to configure the events, it makes it easy for employee to walk through the benefit options available to them.
  • The "Smart Dashboard" is great for employees. It allows them to configure their home screen with information that is important to them and makes is very easy to access.
  • The new "Talent Dashboard" allows manager to have a variety of information at their finger tips with easy and elegant display.
  • The employee review leaves something to be desired. The fact that the system doesn't' allow formatting of the goals or the review text is a burden to for our staff and the area of the system we get the most feedback about. This functionality exists in other areas of the system, so I am not sure why it can't be expanded to the reviews.
  • Additional Contributor in Reviews - this is a nice feature that we need due to our matrix-ed organization, however with no ability to remove/send back/ edit the Additional Contributor feedback, we have very limited use of the function. Ultimate needs to expand this functionality so that at least the admins can send the comments back for editing.
Yes - Ok so far. The functionality is limited as of right now, but what they do offer is good. Basic pay, PTO balances, etc.