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HR view of Ultipro
March 13, 2018

HR view of Ultipro

Rachel Russ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We use Ultipro in our HR and Payroll departments, but it is also used across the organization with employee self-service.
  • They really listen to their customers.
  • They continue to add new features
  • They have a lot of training classes and hands-on learning opportunities that really helped me do more as users.
  • I would like to have the ability to do mass updates for employee data besides just supervisor changes
  • When we move an employee from one company to another we have to re-enter their deductions which if an employee has a lot, could be very time consuming and/or missed in the process
  • In Business Intelligence it would be nice to have a search feature to quickly find what you're looking for, I spend a lot of time searching for less commonly used fields
If you're wanting to go more paperless this is a great software! Going from paper open enrollment to 100% electronic has been great! Having staff get their pay stubs, their W-2's and 1095's has saved us in postage fees and time. Staff can update their address, direct deposit, and W-4 in employee self-service so that has eliminated that paperwork too.

Using UltiPro

  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
  • Other
Ultipro has definitely consolidated our HR administration under a single solution. With Ultipro we don't have to think twice about our users' security. Time savings has probably been my favorite feature.

UKG Pro Feature Ratings

8.6
Employee demographic data
10
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
8.7
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
9
Update personal information
9
View job history
6
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
6
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

UltiPro Training

  • Online training
  • In-person training
  • Self-taught
There are so many training opportunities for each of the modules and the classes are taught pretty frequently online so I've never had to wait very long for a class. The classes are well prepared and have training guides to reference after the online training. Some are pretty long, so it's a bit of a time commitment but they flow well and are interactive so the time passes pretty quickly.
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.

UltiPro Support

Tickets are easy to put in. I've always gotten a call regarding my ticket and Ultipro has helped to resolve any problems pretty quickly. There is a lot of training available as well.