UltiPro!
Updated June 26, 2017

UltiPro!

Kristy Molitor Dwanyen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

Our company uses UltiPro across our whole organization to manage our HRIS, employee self service and payroll systems. We are able to easily manage and maintain employee information across multiple locations with many users. The reporting functions on UltiPro are also very useful and help us maintain compliance and efficiency within our organization.

Pros

  • Reporting functions are very comprehensive and can be built to your liking.
  • Ease of use for employees to manage their own information. Very user friendly.
  • Managing employee information is simple for HR.

Cons

  • Scheduling feature could be improved to better accommodate those with multiple shifts.
  • Password settings are sometimes difficult for those with little computer knowledge.
  • Onboarding features. Looking forward to the upgrade coming.
We have had a very good experience with UltiPro to date. The only thing that has been challenging from my perspective has been the scheduling piece. We have multiple shifts and locations and are not able to utilize the scheduling piece for staffing or keeping track of attendance. We are still having to manually track attendance due to this feature not being able to meet our needs.

UKG Pro Feature Ratings

Employee demographic data
9
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
9
Update personal information
10
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

UltiPro Training

  • Online training
  • Self-taught
The training was good if you had time to sit through all of the sessions. Many of the sessions were very lengthy and I did not have time to complete them or completed them while working on other projects. The learning center is nice though so you can always go back when you have time and complete other sessions even if it is after the implementation process.

UltiPro Support

I have had good experiences with UltiPro support. Shortly after implementation I used the support features a lot more. Most times support was very timely and responsive to my request. Just a few times that I have put in support requests and the request has taken a while for a response. The support staff has always been very friendly and helpful.

Comments

  • Anonymous | TrustRadius Reviewer
    Hi Kristy, thank you for sharing your experience. Your feedback is valuable and I shared your comments with the team to help us improve. Thank you!

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