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Great Experience
Updated June 21, 2017

Great Experience

Nancy Gonzalez-Mejia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

UltiPro is used in our payroll process as well as for adding new hires and keeping track of our employees' records through UltiPro Back Office. Through UltiPro we keep up with employees' time and attendance as well as accruals. I am able to run all sorts of reports needed from birthdays to anniversaries to employee rosters, etc.
  • Love the Payroll Chats - when in need of assistance they are really well trained to have patience and guide me through my confusion.
  • WebEx training is very well organized and understood.
  • UltiPro keeps us posted on upcoming updates/changes and WebEx training.
  • Very User Friendly program.

UKG Pro Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Leave and Attendance Management ()
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

UltiPro Training

  • Online training
  • Self-taught
Very well explained.

UltiPro Support

Any help that I've needed has been responded well by UltiPro Specialist. I've dealt with them online, by email and by phone and all the time they have been very helpful and really good about guiding me, showing me and making sure my questions are very well understood and I am 100% satisfied with the answers.

Great customer service has been given to me since I've started using UltiPro.