Overall Satisfaction with UltiPro
It is used by recruiting as our applicant tracking system as well as onboarding for our employees. I believe most departments of the company have some sort of daily use in Ultipro. We use it for requisitions and application tracking. We can track where reqs are, how many applicants there are per req, their qualifications and how they match those reqs and where they are in the hiring process.
- Tracks qualifications of applicants if you use internal/external assessments. As long as you have them set up correctly they are very helpful.
- Tracks approval process and doesn't allow any one department to "skip steps" in our hiring process.
- It's very easy to use-it shows exactly what is needed, there is no guess work as to what is required or not and if you don't input everything correctly it tells you what is missing/needed without making you guess.
- Applicants entering information - if they parse their resume it doesn't change address, city, etc., to proper punctuation, therefore, creating extra work for recruiting team when creating offer letters.
- Notes related to applicants - it would be great if they were editable so that one could add to a note anything that is pertaining to the same requisition or applicant question instead of creating multiple notes for the same person/requisition.
- Saving feature - if you update the job description then add/remove an assessment without hitting save before doing so you lose all changes you made on the job description.
- Consolidating HR administration under a single solution
I believe we've done well consolidating most HR functions into Ultipro but we do not currently utilize the payroll function therefore we could do better consolidating by doing so. Ultipro has assisted in keeping the format of our requisitions consistent over the team of 8 recruiters spread out over the US by the use of templates and required fields.
Ultipro is much more user-friendly for both internal employees and candidates looking to apply. Ultipro makes it easier for us to post to various job boards with our business rules and it is easier for applicants to navigate without step by step assistance. My biggest concern is that Ultipro is not compatible with mobile devices, yet, and therefore we may be losing applicants.