Ultimate Software Rocks!
Updated June 08, 2017

Ultimate Software Rocks!

Brian Gee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

Warren Equipment Company uses UltiPro for core HR, payroll, benefits, compensation, workflows, performance management, recruiting and OSHA. All employees use UltiPro. It has streamlined employee changes and given appropriate visibility to HR data for users who need it. We used ADP prior and we have enjoyed significantly more functionality and superior customer service experience while reducing cost.

Pros

  • UltiPro provides a single HR solution for managers and employees. The functionality is intuitive and users engage.
  • We have gained control over the experience our users need. UltiPro is configurable to our needs while providing best practices with standard functionality.
  • Cognos has made reporting HR data easy. The tool is powerful, but not too complex. We have been able to automate several processes. This saves substantial time and increases accuracy.

Cons

  • Browser compatibility. Different browsers yield different results. This is a moving target for all SaaS vendors, but it would be great if it were not as apparent.
If you have the talent and desire to take control of your HCM software, UltiPro is a great fit. Payroll processing can be accomplished with a multitude of vendors, UltiPro is a single solution with flexibility across multiple HR modules that work together. We have increased accuracy and efficiency with payroll, reporting, GL extracts and many other processes.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

UltiPro Training

  • Online training
  • In-person training
  • Self-taught
Online training is instructor led and conveys the information we need while reducing travel and associated costs.
Ultimate Software has great trainers. I have not encountered an unhappy Ultimate Software employee.

Configuring UltiPro

UltiPro Support

We have great support. UltiPro support cares about our experience.

UltiPro Reliability

Relationship with Ultimate Software

Comments

  • Anonymous | TrustRadius Reviewer
    Hi Brian, I just wanted to say we appreciate your feedback and hope you have a wonderful day!

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