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Careful Attention To Detail Makes All the Difference!
February 28, 2020

Careful Attention To Detail Makes All the Difference!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use Time and Attendance, Payment Services, ACA, Onboarding, and soon Recruiting.
  • Payment Services
  • Rapid Response
  • Tax Services
  • Knowledgebase is AWESOME
  • Business Intelligence is challenging
No issues
Rapid Response team is GREAT!
I inadvertently created W-2s without updated the YTD tables first. I called RR, and they were accommodating, giving me direction on how to handle.
Well suited for payroll/tax processing. More Customization for Performance Management would be great.

UKG Pro Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
10.0
Approval workflow
10
Balance details
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
9.4
Performance plans
9
Performance improvement plans
9
Review status tracking
10
Review reminders
9
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated