Ringlead - Unique Entry prevents duplicate duplicate duplicate
Melissa Davies | TrustRadius Reviewer
November 29, 2018

Ringlead - Unique Entry prevents duplicate duplicate duplicate

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Unique Entry

Used with sales team in SFDC order to prevent duplicates and reduce data entry by sales. Duplicates cost the company about $20 per record (storage in Marketing Automation tool), confusion on who is working what, and poor prospect experience (2 different sales people calling into the same prospect on the same day). Implementation was quick and easy with no downtime, little to no training of the sales team involved - an error message pops up saying "Are you sure you want create a new record - there is one already" with this xxxx and a link to that record. Its flexible enough to allow the person to create the record but it has already dropped duplicate creation significantly.
  • Duplicate prevention
  • Customizable error message - nice to have
  • Reduction of duplicates - lower costs.
  • Improved sales management (no more 'whose lead is it' discussions), improved forecasting and reporting.
  • Reduction of loss of prospects due to multiple sales people reaching out to the same one at the same time or with different information (ie. I'm in a closing status on one record, and then I get a prospecting call as if I know nothing about the company or the product from another sales rep).
Companies that use round robin assignment (without dedicated territories), large sales teams with lots of record creation by sales (inbound, etc), companies using SFDC.

Using Unique Entry

Great product, easy to implement, positive return on investment

Evaluating Unique Entry and Competitors

Yes - Manual look up
  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
  • Third-party Reviews
Useablity by end user

Unique Entry Implementation

Having the right access in SFDC to implement is important.
Change management was minimal

Unique Entry Support

Quick response and quick resolution.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Unique Entry

It's super easy and requires no training to implement or to use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None