Unitrends--dependable, reliable and forward thinking.
Updated April 23, 2021

Unitrends--dependable, reliable and forward thinking.

Jesse Furr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

The IT department uses Unitrends Data Center Backup and Recovery to back up critical organizational data generated by physical and virtual servers. The backup process helps mitigate risk and is part of our disaster recovery plan. It also helps enable rapid restoration of files, should a user inadvertently delete an important file from a server.
  • Intuitive web UI makes frequent tasks easy and navigation less cumbersome
  • Expandable and versatile appliance allows for external devices for archiving
  • High performance appliance doesn't make you wait for file restoration
  • Ability to download appliance software through site and not just through appliance UI
  • Different default IP address--may conflict with some existing networks
  • More external connection options (e.g., USB-C) for faster backup copies
  • Having a dependable backup system definitely gives us peace of mind.
  • Fast file recovery improves the IT department's reputation.
  • Being able to archive the backups offsite greatly improves our DR outlook.

Do you think Unitrends delivers good value for the price?


Are you happy with Unitrends's feature set?


Did Unitrends live up to sales and marketing promises?


Did implementation of Unitrends go as expected?


Would you buy Unitrends again?


The web UI is easier to use and more straightforward, backups are easier to schedule, and the details are easier to understand.
Unitrends Data Center Backup and Recovery is well suited for all kinds of deployment scenarios--small to enterprise-level environments will be able to use the capabilities of the backup appliances. It can also link together appliances for replication purposes, which helps in a DR situation. In an air-gapped network, it may be more difficult to apply updates and stay current, unless there is an offline image deployment method through Unitrends.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression

Using Unitrends Data Center Backup and Recovery

45 - IT is the only department that directly uses the Unitrends appliances. However, data encompassing all departments gets backed up to them. As far as the rest of the staff is concerned (aside from IT), the backups are behind the scenes and how they work and how they are set up is unknown.
2 - Our systems administrator is the only staff member that has direct interaction with the Unitrends appliances. From time to time others have to support the offsite storage component for cross-training purposes, but for the most part everything is handled by that one individual: that is how easily maintained the Unitrends appliances are.
  • Backup management
  • Disaster recovery
  • Peace of mind with offsite data archives
  • Re-use existing data storage with a new appliance
  • Sandboxing VMs
  • Disaster recovery
  • Ransomware recovery
We greatly appreciate the ease of use and versatility of the Unitrends appliances. The UI is intuitive and straightforward and not cluttered. Installation was easy and the server rails were included and sped up the "rack and stack" portion of the installation. Setup and configuration of our virtualization platform was easy as well and took just minutes.

Evaluating Unitrends Data Center Backup and Recovery and Competitors

Yes - The Unitrends appliance replaced the Vembu backup product, which is software that was installed on our device. We provided the storage capacity, and Vembu handled the backup processes. There was no "archive" feature to copy the backups to an external device, which is a non-negotiable for our organization. A workaround was used during the use of the Vembu product, but it was not ideal.
  • Price
  • Prior Experience with the Product
We had already used Unitrends Backup appliances in the past and we were impressed with the feature set, versatility and reliability. Having a product that dose what it says it is going to brings peace of mind to the IT department, as well as C-level, because if something did happen and there was a DR scenario, we know that our data would be safe.
We do not think any changes need to be made to our evaluation process, we had already used the appliances before and were satisfied with the feature offerings, as well as price.