A struggle
May 10, 2021

A struggle

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

Whole organization.
4 business units in 4 different Midwest states.
It is our backup & recovery tool set.
  • Easy to install and set up.
  • Easy to implement AD security.
  • Handles basic functions...easily.
  • GUI interface is very slow (for many features). GUI interface is incomplete; pieces of information that are desired are sometimes not available.
  • Buggy code. We have become something of a testing ground for them. We have discovered bugs and they have tested out new features and fixes in our environment.
  • Poor notification on failures and problems with the product.
  • After Unitrends was purchased, bugs/failures kept us from rolling it out quickly.

Do you think Unitrends delivers good value for the price?

Not sure

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

No

Did implementation of Unitrends go as expected?

No

Would you buy Unitrends again?

No

Rather poorly.
But I don't think they are competing for the same market.
Oracle Database, Microsoft 365 (formerly Office 365), Red Hat Enterprise Linux (RHEL)
Smaller organization that does not have a wide variety of platforms to backup.
I believe their target is the small market.

Unitrends Feature Ratings

Instant recovery
7
Business application protection
8
Multiple backup destinations
6
Incremental backup identification
9
Backup to the cloud
8
Deduplication and file compression
6
Snapshots
4