Great Product
Updated March 26, 2021

Great Product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We use the unitrends product for company-wide backup and the ability to spin up a hot server on an as needed basis. We moved to this from multiple tape backup systems, the speed is better and the ability to have a "Hot" system in case of a server failure is remarkable.
  • Fast backup
  • Recovery capability
  • Instant up for a failed server
  • Price is high but it is worth the value
  • Capacity of our unit could be improved
  • Less time dealing with backup issues
  • Less hardware to deal with
  • Instant recovery
we ran 5 separate tape drive units across multiple servers on nightly backups , our windows for scheduled reboots and maintenance was very limited due to time issues. with this unit we are more able to handle a scheduled reboot . with nightly backups being handles by one unit and an offsite backup to tape we feel more secure

Do you think Unitrends Data Center Backup and Recovery delivers good value for the price?

Yes

Are you happy with Unitrends Data Center Backup and Recovery's feature set?

Yes

Did Unitrends Data Center Backup and Recovery live up to sales and marketing promises?

Yes

Did implementation of Unitrends Data Center Backup and Recovery go as expected?

Yes

Would you buy Unitrends Data Center Backup and Recovery again?

Yes

We did not compare Unitrends to another vendor. We found this and went through multiple discussions, and webinars and felt this was the unit for us. We just had to convince management to allow the money to be spent. It was pricey but worth it. I highly recommend purchasing this unit from unitrends.
simple setup and let it roll,
it is simple to setup and get running. once you get everything going the unit allows you to set it and forget it. We had very good luck with the product and it has saved us a few times for restores. this is an awesome product. would recommend very highly
Infor LN, SAP Crystal, Microsoft Office 2016 (discontinued)
  • Hot availability is a great feature.
  • Disk to disk backup is a great feature.
  • The post sales support is awesome and the technical support to help you walk through setting up your environment was fantastic. I had a simple question for him and he called me back 3 minutes after sending an email.

Unitrends Data Center Backup and Recovery Feature Ratings

Universal recovery
10
Live recovery
10
Recovery verification
9
Business application protection
9
Multiple backup destinations
9
Incremental backup identification
8
Backup to the cloud
9
Deduplication and file compression
10
Snapshots
10

Using Unitrends Data Center Backup and Recovery

1 - I use the software as the IT manger. We backup our entire network using the unitrends product . We backup databases to end user files and anything else in-between. Unitrends allowed us to recover from a major ransomware attack with minimal down time. Unitrends is a great product for the price.
1 - once you get the unitrends device setup to start backing up all of the equipment you want backed up then you only need to monitor the jobs to make sure there are no issues. Unitrends includes a setup person to help you walk through getting the device functional . after that just monitor the jobs
  • daily backups
  • ability to restore after an outage
  • Piece of mind knowing your data is protected
  • recovered deleted files
  • recovered overwritten files
  • recovered from ransomware attack
  • daily backups
  • protection of data
  • piece of mind
unitrends saved us, that is the simplest way to put it. we were able to come back after a major attack

Evaluating Unitrends Data Center Backup and Recovery and Competitors

Yes - we replaced arcserve and tapes. Unitrends allowed us to not depend on tape
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
that fact that it was a disk to disk setup no failed tapes to worry about

Unitrends Data Center Backup and Recovery Implementation

their onboarding people are great
Change management was minimal
  • nothing simple install

Unitrends Data Center Backup and Recovery Support

fast accurate answers
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
we did not purchase anything beyond the initial package
after initial install i sent our installation rep James a question.( a minor one at that) and 30 seconds to a minute later he was calling me to answer my simple question

Using Unitrends Data Center Backup and Recovery

simple to use
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • monitoring
  • not really anything