Great Product
Updated March 26, 2021
Great Product
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Unitrends Data Center Backup and Recovery
We use the unitrends product for company-wide backup and the ability to spin up a hot server on an as needed basis. We moved to this from multiple tape backup systems, the speed is better and the ability to have a "Hot" system in case of a server failure is remarkable.
Pros
- Fast backup
- Recovery capability
- Instant up for a failed server
Cons
- Price is high but it is worth the value
- Capacity of our unit could be improved
- Less time dealing with backup issues
- Less hardware to deal with
- Instant recovery
Do you think Unitrends delivers good value for the price?
Yes
Are you happy with Unitrends's feature set?
Yes
Did Unitrends live up to sales and marketing promises?
Yes
Did implementation of Unitrends go as expected?
Yes
Would you buy Unitrends again?
Yes
We did not compare Unitrends to another vendor. We found this and went through multiple discussions, and webinars and felt this was the unit for us. We just had to convince management to allow the money to be spent. It was pricey but worth it. I highly recommend purchasing this unit from unitrends.
Unitrends Feature Ratings
Using Unitrends Data Center Backup and Recovery
1 - I use the software as the IT manger. We backup our entire network using the unitrends product . We backup databases to end user files and anything else in-between. Unitrends allowed us to recover from a major ransomware attack with minimal down time. Unitrends is a great product for the price.
1 - once you get the unitrends device setup to start backing up all of the equipment you want backed up then you only need to monitor the jobs to make sure there are no issues. Unitrends includes a setup person to help you walk through getting the device functional . after that just monitor the jobs
- daily backups
- ability to restore after an outage
- Piece of mind knowing your data is protected
- recovered deleted files
- recovered overwritten files
- recovered from ransomware attack
- daily backups
- protection of data
- piece of mind
Evaluating Unitrends Data Center Backup and Recovery and Competitors
Yes - we replaced arcserve and tapes. Unitrends allowed us to not depend on tape
- Price
- Product Features
- Product Usability
- Product Reputation
that fact that it was a disk to disk setup no failed tapes to worry about
nothing to change
Unitrends Data Center Backup and Recovery Implementation
- Implemented in-house
Change management was minimal
- nothing simple install
Unitrends Data Center Backup and Recovery Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
we did not purchase anything beyond the initial package
after initial install i sent our installation rep James a question.( a minor one at that) and 30 seconds to a minute later he was calling me to answer my simple question
Using Unitrends Data Center Backup and Recovery
| Pros | Cons |
|---|---|
Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- monitoring
- not really anything
Comments
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