#1 most frequent
United States of America
84.5%60 installations of 71
What is Infor CloudSuite ERP?
Infor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.
Categories & Use Cases
Media
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Screenshot of a CloudSuite dashboard example
Top Performing Features
Cost Capture
Capture costs including those for procurement, financials or time and labor, including from external systems
Category average: 7.9
Customer Contract Compliance
Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms
Category average: 8.1
Project Revenue Recognition
Recognize project contract revenue in line with accounting policies and regulations
Category average: 7.8
Areas for Improvement
Issue Detection
Detect and create issues as part of the assessment flow
Category average: 6.8
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 7.5
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.5
Who Buys & Uses Infor CloudSuite ERP
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
7.0%5 installations of 71
#3 most frequent
Canada
5.6%4 installations of 71
Pros
- Comprehensive end-to-end business process management
- Robust inventory management reducing scrap
- Seamless integration with third-party and Infor systems
Cons
- Complicated User Interface (UI) and User Experience (UX)
- Insufficient native reporting and analytics capabilities (Birst)
- Challenging integration with external and Infor systems requiring technical expertise
Review on Infor CloudSuite ERP
Use Cases and Deployment Scope
We used Infor CloudSuite ERP in our previous organization, we migrated from SAP ECC to Infor CloudSuite ERP. Having worked on SAP our experience with Infor CloudSuite ERP was pretty good. Infor CloudSuite ERP simplifies complex business processes, also its very flexible and easy to scale and integrate with other applications. It also offers industry specific solutions which was one of the main reasons for the move to Infor CloudSuite ERP.
Pros
- Easy to configure the business processes without much customizations
- Easy to build complex workflows
- Provides industry specific solutions
- Keeps the TCO lower due to lower costs for running the operations
Cons
- Infor CloudSuite ERP has pretty decent UI/UX compared to SAP ECC but there is scope for improvement compared to SAP S4 Fiori tiles
- Improve the functional and technical documentation. Also, it needs to work on improving the engagement within the user community
- Authorization / access management needs to be further developed
Return on Investment
- Lower TCO
- Faster implementation / deployment
- Migration from legacy system to Infor CloudSuite ERP can be challenging specially if you have heavy customizated legacy system
- Lower maintenance costs
Usability
Alternatives Considered
SAP HANA Cloud, SAP Cloud ERP, Oracle Primavera Portfolio Management, Matrix42 Service Management and ServiceNow IT Service Management
Other Software Used
SAP S/4HANA for product compliance, Oracle Primavera Portfolio Management, Matrix42 Service Management, ServiceNow IT Service Management, eePPM, S4 for Salesforce, SAP LeanIX Enterprise Architecture, SAP Learning Hub, SAP Enable Now
Infor CloudSuite ERP - a way to move from Excel and paper towards Digitalisation
Use Cases and Deployment Scope
We are using M3, Ming.le, and Document Management. It serves as our main ERP, and we use it for everything. Almost all things go through M3 at ESAB Europe. Orders, bookkeeping, claims (well, in this term, halfly), accounts payable and receivable & cash collection all happen through this. Plus, in Europe, we need to connect everything - or customise them to be able to get connected - to this.
Pros
- Order handling
- Cash collection
- Basic bookkeeping
- Inventory Planning
Cons
- Connectibility to other systems
- Exception handling
- AP & invoice management
- Advanced bookkeeping needs
- Task management
- Workflow management
Return on Investment
- we have a much better inventory tracking therefore able to meet the requirements coming fmor o2c
- order handling is smoother since we have almost visual control over it
- the different GAAPs can be included - like US. and locals (great for statutory reporting)
Usability
Alternatives Considered
BlackLine
Other Software Used
BlackLine, Workday Workforce Management, Medius
M3 review
Use Cases and Deployment Scope
I am responsible for TPS and standard costs, so I am usually using menus like item master, item warehouse connection, facility connection, price lists, alloy surcharge, FX rates, product costing display, purchase agreement, customer and supplier master, periods. I also use menus related to General Ledger and accounts set up.
Pros
- most of the time it is working smoothly
- the interface is easily usable, logical
- the start menu is customizable
Cons
- it would be nice if in some cases the view of the menu would be customizable
Return on Investment
- I can't answer this question
Usability
Alternatives Considered
MoveX
Other Software Used
IBM Cognos Analytics, SQL Server Management Studio (SSMS)
Effective but Old School
Use Cases and Deployment Scope
Infor CloudSuite Industrial (SyteLine) is used for order tracking, parts/inventory tracking, personnel pay rates in relation to job cost, and all accounting for the company.
Pros
- Logging work data per job order
- Generating reports by job order or department and company
Cons
- Trying to locate forms that you haven't used before is not very user friendly
- overall view and navigation is very old style and could use an update
- Reports are built in and not very customizable, could also use an easy report reference guide.
Return on Investment
- system makes it easy for us to generate quotes with accurate production costs to customers
- Has made tracking of accounting easier
Usability
Alternatives Considered
Paylocity and ADP Enterprise HR
Other Software Used
Paylocity, Microsoft 365
Show Me the Data
Use Cases and Deployment Scope
We use Cloudsuite ERP for warehouse and distribution, production planning and inventory, supply chain and logistics, sales and financials. specifically to ensure full traceability from raw materials to final product, improve production planning to reduce waste and forecast demand more accurately to optimize inventory.
Our business problems include but not restricted to:
1) Lot level tracking from farm to bottle
2) Country of origin tracking
3) Blend management
4) Cost model of average cost and standard cost used simultaneously.
Our business problems include but not restricted to:
1) Lot level tracking from farm to bottle
2) Country of origin tracking
3) Blend management
4) Cost model of average cost and standard cost used simultaneously.
Pros
- Inventory management. We have seen a 30% reduction in scrap as compared to our previous ERP
- Production efficiency. The use of virtual tanks and backflushing have enabled us to move to 24x7 operations without the need to stop and audit every variance.
- 3rd party integration. We rely heavily on 3rd party systems for EDI, banking, TMS, and TPM. Without the capability to integrate with a cloud instance we would be spending an inordinate amount of time facilitating the move met of data to a integration platform to facilitate the data transfer.
Cons
- Integrated Business Planning. Specifically demand planning as it relates to forecasting using a TPM solution.
- Reporting and Analytics. The Birst product included in the platform and the prepopulated dashboards are nowhere near sufficient to provide robust business reporting. Integration with Power BI or other analytical solutions avoids having to build an external data warehouse to mine relevant insights.
- Named user license management. There is currently no dashboard or controlling mechanism to monitor license utilization versus subscription. We have been through 2 audits for license utilization and both revealed a deficit that we could have avoided had we had visibility to the license utilization.
Return on Investment
- Accuracy: 30% reduction in inventory scrap adjustments
- Scalability: Adapts easily as the business grows without heavy reinvestment. We went from 20x4 to 24x7 production with no incremental subscription cost.
- Analytics: We had to reinvest in a data warehouse to provide meaningful reporting and insight.
Usability
Other Software Used
UpClear BluePlanner, Microsoft Power BI, SPS Commerce
