Slack is for business, Viber is for the team
Overall Satisfaction with Viber
Since we are a small company working on different projects, we use Slack and Skype for project communication. However viber is being used for all the "soft" things that involve communication, but is not (directly) related to the projects we are working on. This is the place where people share interesting content, gossip about clients that made them angry or just call each other to have a cup of coffee or a short break. So it contributes to better personal relations and team communication.
Pros
- Using stickers and gifs can upgrade a simple communication to a fun and involving one.
- The calls are high quality, every option is working perfectly.
- Group communication works well.
Cons
- The quoting option is missing.
- Photo saving is an overkill. I don't prefer all images that appear in the conversations to be saved on my devices. There should be an option of saving / downloading images, but that should be a choice for individual images, not an involuntary action.
- It would be useful to also like a person's comment on a 1-1 conversation
- Improved team communication
- Easier and more direct communication
- Improvement of communication speed
Skype has UI problems and makes the fun elements such as emojis and gifs hard to use. Slack is a good communication tool but has again less fun elements and is more work-oriented so it doesn't contribute a lot to a fun working atmosphere. Whatsapp was never even in the game because the desktop app is hard to download and run.
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