Item: Vidyard
Rating: 10
Author: Chris Duprey

Overall Satisfaction with Vidyard

Use Cases and Deployment Scope

Vidyard is being used throughout our entire organization. We use it in sales, marketing, service, and as a leadership tool, leveraging booth hosting and 1:1 video. Additionally, we use Vidyard with our clients to help with both sales and marketing. Vidyard helps prospects see us before we see them and helps us internally communicate with greater efficiency.

Pros and Cons

Pros

1:1 video in email with GoVideo.
Great dashboards and analytics.
The support team is very helpful if you ever need them.

Cons

Would love to be able to jump between tab, screen, and camera view on GoVideo.

Return on Investment

Our sales cycle has decreased because of 1:1 video in sales.
Email response has increased because of the use of 1:1 video, which has led to more qualified buyers.

Ease of Integration

For my uses as a senior leader, the Gmail integration is phenomenal.

Support Rating

Support has been responsive and friendly.

Alternatives Considered

Wistia

I've used their soapbox platform, which is similar to GoVideo, however, GoVideo has been easier to use with Slack and Gmail.

Likelihood to Recommend

Vidyard is the best 1:1 video platform I've used. It integrates very easily with Slack and email in order to ensure that messages are sent and received. I really enjoy the fact that I get notified with who has watched my video and for how long. This tool allows me to send messages quickly, without the fear that people will read into what I've said since they are seeing me!

Comments

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