The Video Marketing Software you Need
October 03, 2019

The Video Marketing Software you Need

Tom Burgess | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Vidyard

Vidyard is the tool everyone needs that is serious about video marketing. Features aside, Vidyard is the best platform to implement if you have videos that help showcase your services or products, allowing you to see when, what, and for how long prospects are engaging with your video content. The age of relying on YouTube and Vimeo are over, you need to get serious about how your videos are actually being “received” by your prospects. It’s not about production value and how great your video looks, it’s about if your video is actually working to make you money, and Vidyard helps deliver that visibility.
  • Customer Service: Their team is here to help solve challenges, keep you up to date on software/feature updates, and win with video.
  • Features: Their tools are robust, and their bolt on features consider the intangibles on your brand and how you can easily push your video content in your digital marketing stack.
  • User Experience: Their tool set can seem a bit daunting/challenging until you spend the time inside of the software. I think there is room to improve the user experience of the toolset in admin/option areas.
  • Expertise to solve for our clients
  • A model and software that is sustainable
  • Better visibility as we utilize as an agency
Integrates with major platforms which is key - can take advantage of API functionality and usage for more complex solutions.
They respond quickly, and the can help solve the most challenging issues. Hands down, their support team is top notch.
Comparable to Wistia, their team is dedicated to you growing, you aren't just a pawn. Their product offerings are cutting edge, and in my mind they have a leg up with forming relationships with major platforms on a broad scale like HubSpot and Salesforce.
Companies that have established videos and use a modern CSM can benefit greatly - but even for those who don't, their free/lower tier options are still exceptional to get you ramped up.