A WatchGuard Gold Partner's Praise!
Overall Satisfaction with WatchGuard Network Security
We are an MSP, and we use WatchGuard equipment for our internal network and for our data center facilities. In addition, we specify WatchGuard as our first choice and recommendation for all client implementations or replacements.
- Sales assistance.
- Pre-sales support.
- Reliability.
- Technical support is substandard. The response times are WAY too long and unacceptable, even though the expertise, once we get a response, is quite good.
- WatchGuard has had a positive effect on profitability and in making our clients' network environments more secure and hacker-resistant.
We are a gold partner.
Ease of implementation and management, enhanced appeal for clients ("all included").
We find WatchGuard to be superior in almost every respect.