Super tech delivering what it promises
August 15, 2022

Super tech delivering what it promises

Steve Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard Network Security

Multiple firewalls across head office, dr site, and branch offices. Connected into DSL circuits and fiber solutions. Used to provide site VPNs, mobile VPNs, and also connectivity to Azure. Provides a solution to various network issues across all sites in a variety of hardware technologies but with a singular style of the user interface. Easy to manage solutions throughout the business. Packet inspection and content security are all included and deployed effectively. We use WatchGuard as the gateway firewall for all our points of connectivity to the internet.
  • Easy to use management and configuration interface
  • Full set of tools to manage gateway security
  • Simple and effective inter-site communication and mobile communication via VPNs
  • Logging interface via separate server not the easiest to navigate
  • Some management must be done via a separate management app which isn't the easiest to work with
  • HTTPS packet inspection can be difficult to setup and operate
  • Policy definitions in the management interface are not always the most intuitive to work with
  • Great value. Provides a singlular solution for multiple network security risks
  • Allows us to trust users to access resources they require knowing they are protected
  • The business does not know WatchGuard technologies are there. It works away quietly in the background
We sourced WatchGuard from our own research. We talked directly with WatchGuard on the specifics of the technology options and models around. We procured, installed, configured, and implemented the technology ourselves in-house.
We found the technology relatively straightforward to implement. There are options available so planning is required of what you need to use and implement. We started with the basics of what we needed the technology to do and then added extra features as we felt more comfortable. The ability to apply some policies based on user groups from AD meant we could test new features without impacting the end-user experience during testing.
Certainly beneficial for us. Separate products or technologies would cause overlap in functionality which ultimately has overheads both in direct cost and in terms of time spent setting up and managing the technology. Having everything working in one place made the overall solution quicker to implement and easier to manage going forward.
We have used WatchGuard for our firewall and network security for many years. We previously used DrayTek routers for our firewall but they cannot compare to what WatchGuard can offer. In terms of other technologies WatchGuard offers, we didn't really have these at all until we brought in WatchGuard.

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For us, WatchGuard Network Security has been best suited for mobile and site-to-site connectivity. It has also provided a strong gateway in defense of cyber attacks and defense against users accessing malicious sites. It has also proved very good at allowing us to manage both DSL and fiber internet circuits and retain technology continuity between sites. We haven't relied on WatchGuard for our wireless solutions for staff and guests in offices. The services don't seem as connected to the main firewall tools and are more easily managed with other products. This is not a big issue for us though.

WatchGuard Network Security Feature Ratings

Identification Technologies
Visualization Tools
Content Inspection
Policy-based Controls
Active Directory and LDAP
Firewall Management Console
Reporting and Logging
High Availability
Not Rated
Stateful Inspection
Proxy Server
Not Rated