Watchguard network security
November 07, 2023

Watchguard network security

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • WatchGuard Network Security
  • WatchGuard Endpoint Security

Overall Satisfaction with WatchGuard Network Security

We use Watchguard firewalls with total security on all of our location. I am very satisfied with the safety and security of Watchguard firewall.
  • Intrusion prevention
  • logging
  • User friendly
  • Watchguard service has gone down in recent years. The support should be available without long wait or delay.
  • Investment in Watchguard is good value for money.

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

Watchguard provides a very comprehensive hardware and software security package.

WatchGuard Network Security Feature Ratings

Content Inspection
8
Policy-based Controls
9
Active Directory and LDAP
8
Firewall Management Console
9
Reporting and Logging
7
VPN
8

Using WatchGuard Network Security

Third party IT support company supports WNS.
  • content filtering
  • policy based traffic management

WatchGuard Network Security Support

The time to get to support should be less than what it is now.
Watchguard support is really good on replacing any devices in Warranty in very efficient and timely manner. Any time i had issue, i received the replacement by the morning of next working. day.
ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Slow Initial Response