Item: Webex App
Rating: 10
Author: Aniqa Rehman

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

Webex App is used on a daily basis within our organization for all our communication. It is an important part of our business.

Pros and Cons

Pros

Document sharing
Real time messaging
Edit/Delete message

Cons

Old messages doesn't load properly
App loading takes some time on Mac

The documentation and support for the Webex App are definitely on the next level, it is so much easier to go through the documentation for Webex App, whether it be for integration or bots, APIs, or faqs.

Support Rating

I have used support for Webex App for quite some time and I think it is really good. The response time is fast, and the resolution of any problem is up to 100 % for the problem we had.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Usability

In terms of usability, the Webex app is really easy to use.

Likelihood to Recommend

Communication is made so much easy with Webex App at a professional level. It can even be used with clients to have real-time, proactive communication instead of emails where delivery becomes a big question mark.

Webex App Feature Ratings

Comments

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Webex App review