Item: Webex App
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use the app for communication across the department and other vendors we use for installations and projects across the district. It is very useful for good communication as well as document sharing. It is secure and reliable for protection. We have begun using end point cameras that we can call at anytime through the app which is also helpful and integrates very well. Utilizing spaces also helps keep things organized.

Pros and Cons

Communication.
Document sharing.
Screen sharing and control.
Endpoint calling and monitoring.

Possibly more custom configuration of look of the app.

Return on Investment

Communication with outside vendors.

Support Rating

Not entirely sure I have used the support piece yet. But I can imagine that it would be helpful.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Other Software Used

Crestron DigitalMedia (DM), Vbrick, Adobe Acrobat Reader DC

Usability

It is very easy to use and very user friendly.

Likelihood to Recommend

Webex App allows for secure messaging and document sharing. This app is easy to navigate and train someone on as well as exploring yourself and learning more and more about it. It helps seeing information that is populated about a specific person if they have entered info about themselves. Overall, the app is VERY user friendly and useful for projects or just simple one on one communication.

User friendly app with perks!

Overall Satisfaction with Webex App