Webex App Review
January 13, 2022

Webex App Review

Ashin Thomas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We are using Webex along with Teams and trying to evaluate both. Webex App integrates multiple apps, for example, Slack and Box. It's cheap to use. The interface is interactive, thereby keeping one engaged. It is easy to use and has various GIFs and emojis. One can even tag team members and projects in it. The file management is easy to understand.
  • File Management.
  • Interactive.
  • Easy to use.
  • Hangs in between.
  • Translation messes up.
  • The background is confusing.
  • Light software.
  • Has many functionalities.
  • Can use in different locations.
We are still evaluating the two. Webex app can be used in different locations which Teams doesn't provide. File Management is better and the interface is friendly to use.
There needs to be some improvement done but overall it is good software.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

It is highly usable and can provide many different functionalities.
It is suited when using the application among different geographical locations. It's not much suited when one is not in a professional environment as it doesn't blur the background. Customer support provided is excellent. It can be made a bit cheaper when trying to renew the contract for multiple years. Overall it's a light software to install.

Webex App Feature Ratings

Task Management
8
Gantt Charts
9
Scheduling
7
Workflow Automation
7
Mobile Access
8
Search
9
Visual planning tools
8
Chat
8
Notifications
7
Discussions
10
Surveys
8
Internal knowledgebase
8
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
7
Integrates with Outlook
10
Versioning
9
Video files
8
Audio files
5
Document collaboration
9
Access control
8
Advanced security features
9
Integrates with Google Drive
9
Device sync
8