Overall Satisfaction with Webex App
We use Webex for collaborating both internally and externally with our vendors, CROs, and partners in clinical trials. It also helps us gather globally during large e-summit or investigator meetings. We are able to share w the whiteboard, take minutes, record meetings, and chat live to make it an interactive session. A lot of our internal trainings are also held on Webex. The app is also very useful and user-friendly especially when I am away on business travel and can log in to a meeting from anywhere using my cellphone. Sometimes there can be connectivity issues and the app will drop me out of the meeting spontaneously. This can be troublesome and can affect productivity. I wish there was a fix for this bug.
- Collaborate both internally and externally on chat.
- Train and Record meetings for a better-detailed session.
- Interactive platform to see if people are paying attention during training.
- Hold meetings globally at ease with different time zones on one platform.
- Have a longer time for a meeting without running into a limited time.
- A better connection so it does not drop you from the meeting.
- Better App and user-friendly things within the App would be great.
- Chat features such as Teams at all times would be great, especially including phone calls within the app.
- ROI is great, cost-effective, and more virtual.
- Many users can use it at one time.
- Can have meetings such as investigator meetings that are usually expensive, all conducted via Webex.
I like Teams a lot too but prefer Webex for any large global meetings because Webex tends to be more securely connected and doesn't have glitches like Teams. People from all parts of the world are being able to connect to Webex much easily than Teams. I can use a chat feature and whiteboard feature while in the meeting to take questions instead of just waiting for someone to speak up. Webex is user-friendly even via the app, which typically functions very well in any part of the world. I can record meetings and send the records efficiently across Outlook or post on Sharepoint.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes