Item: Webex App
Rating: 9
Author: Verified User

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

Since COVID started we went arround using many tools for meetings and found that one of the most easy to use and feature complete tools for getting things done is Cisco Webex, with a couple of clicks you are able to invite people, share screens and limit input of other users in the meeting. The most important part is that it just works and when it comes to meetings that is number one.

Pros and Cons

Pros

Policies
Group calls
White boarding

Cons

Price could be better
Less complex UI

Return on Investment

Less use of meeting rooms
Faster communication between team members

Alternatives Considered

Zoom, Google Hangouts (Classic) and Microsoft Teams

Support Rating

Never really had the need to get support.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Usability

Great tool, does what it needs to do but can be sometimes complicated to setup for new users.

Likelihood to Recommend

Webex from Cisco is better suited for video and normal calls where you want to have a reliable communication flow, one that is fast and reliable. However I can see it not being a great tool when it comes to teaching and education due to its sometimes cumbersome interface and licensing.

Webex App Feature Ratings

Comments

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Webex App is a great tool for simplifying communication in an organization