Great product with good support to match
March 13, 2023

Great product with good support to match

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Webex App

The webex app is used primarily to join Webex invited webinars and meetings.
we do not use it as our internal meetings or communications platform.
  • Easy to join meetings
  • Simple to create email invites
  • Great integration with endpoints
  • Less difficulty with features.
  • Save money on travel
WebEx has many more features and heavy integration capabilities.
especially with dedicated hardware endpoints.
Support is very good.
they will often use Webex itself for remote access to your computer to diagnose the problem.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

No

Great platform, good support.
Well suited to larger organizations which can afford the costs involved but require the strong support offered.

Webex App Feature Ratings

Task Management
3
Scheduling
8
Workflow Automation
8
Mobile Access
8
Search
5
Visual planning tools
3
Chat
8
Notifications
8
Discussions
10
Surveys
8
Internal knowledgebase
3
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
8
Versioning
1
Video files
5
Audio files
5
Document collaboration
8
Access control
8
Advanced security features
8
Integrates with Google Drive
8
Device sync
8