User-friendly app with some room for improvement.
November 17, 2023
User-friendly app with some room for improvement.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Webex App is a complete collaboration tool/app that helps us to organize or attend meetings, communicate with teammates through chat or call or to create personal room as per various needs. I mostly attend customer facing meetings and sometimes it is required to use Webex App as they host the meeting in Webex App. We use other collaboration applications like Zoom meetings and Google Meet as well alongside Webex App whenever needed according to the client preference or business needs. The app is pretty simple and easy to use. I had some hard time while creating new accounts other than that the app seems fine to me.
- Personal room creation feature is unique and useful.
- There is an option for test meetings, which I found quite useful. It helps to prepare yourself before organizing or attending any important meetings.
- Calendar integration/sync feature is also very useful.
- Logging into the app is sometimes very hard while trying to login with Google.
- Account creation and logging into the app should be more user-friendly.
- I would say thinking from business perspective the return of investment is positive.
- Webex Meetings
We actually use both depending on the customer and business needs.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
No
Would you buy Webex App again?
No