Item: Webex App
Rating: 9
Author: Alejandro Pineda

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

Webex App is used in the company as the main communication tool with vendors and partners. We create several groups as supports with the maintenance partners in which is reporting events and in cases is needed schedule meeting. Also, is used to be the way to communicate the sales team with clients. Internally also is used to schedule meeting with external persons or demonstration meetings.

Pros and Cons

Pros

Excellent video quality
Excellent integration with Microsoft products
Great capabilities and integration with IA

Cons

License cost
Include more function in a single module and not have to buy a new one

Return on Investment

Chanel of communication with externals of the company
Great reliability
Great Support

Cisco Products Used for Hybrid Work

Webex Meetings
Webex Calling

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Other Software Used

Microsoft Teams, WhatsApp Business, Google Meet

Likelihood to Recommend

Webex App is well suited when you need only an app to communicated and do a video conference with others, also to create groups with external of your organization with publics mails and not necessary corporative. Could no be well suited if you need a collaboration solution in which you can share files or integrate with your pbx, because if you need this you need other Webex solutions that is sell separate.

Webex App Feature Ratings

Comments

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Excellent reability and capabilties