Hidden gem
Overall Satisfaction with Webex App
The Webex App provides real time collaboration for users within the hybrid workforce environment. It provides chat, audio, video and sharing capabilities to its users. It additionally offers calendar and office integration to its users to make it work seamlessly. The Webex App is available on various platform and even for users that are on the go the functionality.
Pros
- Audio
- Video
- Chat
Cons
- Meeting interaction
- Polling in meetings
- Enhance in meeting controls
- Negative return as we have it but it’s not our primary platform
- IT views it as an additional product to support
- Positive with regards to av quality
- Webex Meetings
- Cisco Webex Room Series
- ThousandEyes
The Cisco product suite filled the gap and provided business value for remote and hybrid working, especially during COVID times when people we not allowed in the office. Outside this, it seems that video room integration with cross platform solutions are difficult to be able to use. Meeting room sync and devices are not easy to connect.
This is a difficult question because many companies similarly to us have invested in the Microsoft platform and ecosystem of products so when compared to the office umbrella of products, office and teams is just there to use and does not need nor require additional use training and adoption investments which make it land at an overall lower cost and quicker time on return.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
I wasn't involved with the implementation phase
Would you buy Webex App again?
No
Comments
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