Webex Calling Review
Overall Satisfaction with Webex Calling
We use the Cisco Webex Calling solutions to make some outside calls. So it depends on the purpose in the future we need to do, but mainly we used it for day-to-day call and some meetings, audio calls also.
Pros
- The integration of the Microsoft Teams clients or Cisco WebEx clients and it's easy to use because all is an interface and we don't need to know the Webex Calling feature because you can find it directly in the parameters of your application. So it's good way for the end users who don't know exactly what is the Cisco Webex Calling product is. He can find easily the old parameters you need to want to change or something like this.
Cons
- From my point of view, it's for the meetings parts with the ai I think lot of things will change because I see some examples in CiscoLive lot of features will be increased, the possibility capability and the reliability of this tool. So I think that in few next months we'll discover a lot of new features and lot of things can be able to help the end user on day-to-day usage.
- So as I say for the meetings it's a really helpful and all the communications also because the tool is readable so we can use it every day that we need. So it's a good one.
I think the Cisco Webex Calling contact center, it's the good tool to have a full capabilities above the call center feature with Cisco Webex Calling. I think it's a good compliment with the Cisco Webex Calling parts.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes
Comments
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