Webex -Connecting Colleagues and Partners Together
December 16, 2020

Webex -Connecting Colleagues and Partners Together

Jamie Chua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex (formerly Webex Teams)

My position at Tech Data is to manage Cisco accounts. We use it amongst the Cisco team as well as our method of communicating with our partners. It helps provide us with a quick means of communication with our colleagues and our partners so we are able to communicate and collaborate effectively.
  • Able to add multiple people to rooms.
  • Communicate with bots to get updates on specific architectures.
  • Reminds you of upcoming webinars you are hosting.
  • Great way to communicate and collaborate with partners and colleagues.
  • Frequency of the bot Fabian providing updates.
  • It has helped me communicate with my partners quickly and effectively.
Webex is much more user friendly. I can loop in multiple people at a time that are working on a project together and we are able to also remove people that aren't a part of the conversation. Also, we are able to see who has read the messages and who has not.
Overall, Webex is user friendly.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Overall it has such great uses out of it and I think it is definitely worth the investment for your organization. It is easy to use for any person and it makes it easier for everyone to communicate.
Webex is well suited for contacting colleagues and partners quickly when you want to have a fast conversation instead of just solely relying on sending an e-mail. It is also great to make sure that whomever you are speaking to actually has had the chance to read the request.

Webex App Feature Ratings

Scheduling
8
Mobile Access
10
Search
8
Chat
10
Notifications
10
Discussions
10
Integrates with Outlook
10
Document collaboration
8
Access control
8
Advanced security features
8