Webex
December 17, 2020

Webex

Lewis Marcantonio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Webex (formerly Webex Teams)

I think Webex Teams is a great collaboration tool. It allows interaction and slick communication between colleagues in a direct message envionment, you can also use spaces for true collaboration and include people from outside of the organisation in the space. It's being used across our organisation. I find it very useful for training and I believe Webex has also reduced the number of emails going back and fourth across our organisation.

Pros

  • Large scale meeting capacity.
  • Good collaboration spaces.
  • Ease of use.
  • Accommodates third party meeting participants outside of the organisation.

Cons

  • Integration with other applications.
  • Good communication across teams.
  • Great collaboration.
  • Reduced time spent on email conversations.
I think Webex is a great alternative and also a unique solution, given the fact it is owned and developed by Cisco.
I think the material published is good and the solution is user friendly.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Really easy to use, the menus are clear and concise and you can also use Dark Mode which I particularly enjoy!
I'd say Webex is useful in any scenario which has a requirement to collaborate with team members, cross teams or even when working on specific projects. It's also good for training, for example we use various spaces for different product training and Webex allows us to communicate with the necessary team members across the organisation.

Webex App Feature Ratings

Project Management
10.0
Task Management
10
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
10
Search
10
Visual planning tools
Not Rated
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
File Sharing & Management
10.0
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
10
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Comments

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