Overall Satisfaction with WebEx Meetings
It is used across my organization, very useful and comfortable tool to manage web meeting and especially technical screen sharing activities
- several options to connect sound and visuals
- several options to operate a multiparty meeting to the convenience of everyone
- streamline sharing without many hickups
- option to record a meeting and or a screen sharing session for further analysis (for example for helpdesk centers)
- hiccups and frozen sessions do happen from time to time, but not often.
- support of customer was improved significantly as well as agent training due to session recording analysis. but I cannot quantify it by numbers unfortunately