Great tools but lacks exceptional audio quality
June 02, 2019

Great tools but lacks exceptional audio quality

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Webex Meetings is being used daily by the whole organization. It helps us schedule important meetings to discuss issues immediately without the need to meet in person and to show participants these issues.
  • Screen share is very easy
  • Ease of access makes it easy for all participants to join
  • Option to have Webex call you at your number is great and convenient
  • The audio quality is lacking
  • Some participants that try to join are inundated with too many instructions on how to join a Webex that they get frustrated
  • Participants get dropped in the middle of a Webex and are forced to rejoin multiple times throughout the meeting
  • Increases the efficiency of our job site when working properly.
  • Also decreases the efficiency of our job site if users are unable to connect or keep getting dropped on calls.
  • Zoom
I had no choice in making Webex Meetings our provider, but I would choose Zoom instead. Their audio quality is much better and I have never had a dropped call on a meeting with them. They are also easier to use for most people, however, they are more expensive than Webex.
It is well suited when you're in a pinch to meet quickly with necessary parties, but not appropriate for visual meetings that are more than just sharing a screen.

Webex Meetings Feature Ratings

High quality audio
High quality video
Not Rated
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
Desktop sharing
Not Rated
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Not Rated
Live chat
Not Rated
User authentication
Participant roles & permissions
Confidential attendee list
Not Rated