Overall Satisfaction with Webex Meetings
Webex Meetings is used across our organization. It is used for internal meetings, meetings that include external partners, and meetings that include customers and for telemedicine. We use it across various types of devices such as smartphones, workstations, tablets, and higher-end Cisco meeting rooms.
- Quality of voice and video is excellent.
- Compatibility across various devices.
- Reliable.
- Easy to use.
- A little better GUI for those that provide support and need to remotely control or exchange files.
- Update Microsoft Outlook without having to restart Outlook.
- Provide persistent meeting space for recurring meetings that would house history documents, agendas, and communications (e.g. chat, Q&A).
- We've been able to offer remote services that we wouldn't have been able to.
- Better communication with remote staff and customers allowing easier and more efficient participation in meetings. Increased attendance.
- Reduced travel costs for remote staff and also for vendors. Vendors can now provide support remotely without the cost of travel and lodging.
- GoToMeeting, Zoom and Skype for Business (formerly Lync)
Webex Meetings was similar in cost to others but we found it more compatible and reliable than most others.