Great Product, Helped Us Reach More Clients and Help More People, Highly Recommend
September 30, 2021

Great Product, Helped Us Reach More Clients and Help More People, Highly Recommend

Randy LaDow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

I use it primarily to screen share with clients who have a difficult time with electronically signing documents. Using the screen share option accompanied with the live VoIP call, it has really streamlined the process of e-signing documents when the customer is experiencing difficulty. This has been particularly useful given the restrictions on human to human contact in the past year with COVID-19. As people were hesitant to venture out and see houses, we brought the houses to them in the convenience and safety of their own home. They were able to relax in their residence and allowed us to get in, tour the property, and get out. Yet another advantage to using this software product was the ability to screen record while screen sharing. This has been paramount in my business because the client can go back and review the information.

Pros

  • Screen share.
  • Live phone calls.
  • Call clarity.
  • Dependable and doesn't drop the connection easily.

Cons

  • Ability to remotely control devices in the meeting.
  • Ability to remotely access other devices that are known and trusted but not in the meeting at that time.
  • More productive.
  • Ability to reach clients that otherwise would have been passed over.
  • Helps cater to those more sensitive to the COVID-19 pandemic.
  • Gives more access to those who otherwise would not have any or require more time, effort, and resources.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

It's particularly useful when dealing with clients that are not as tech savvy as we would like. Also helps with clients who may be purchasing a product from out of state and meeting in person wouldn't really be efficient or possible. Really does save us tons of time when doing tours of properties because we can get in, see what there is to see, run through all the details of everything, and be out the door to the next one while they just pay attention. Also helpful if clients are stuck somewhere and can't make the appointment, we can bring the appointment to them.

Webex Meetings Feature Ratings

9.5
High quality audio
9
High quality video
10
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
9.5
Desktop sharing
10
Whiteboards
9
10.0
Calendar integration
Not Rated
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
Not Rated
10.0
Live chat
10
Audience polling
10
Q&A
10
9.5
User authentication
9
Participant roles & permissions
10
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using Webex Meetings

Webex Meetings Reliability

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