Item: Webex Meetings
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

I use Webex Meetings to communicate to Cisco AM and Cisco Product Team. I also support our Sales community on the features and functionality of Webex Meetings. Using Webex Meetings makes it easier to show our customers its benefits and how it can help them in their day-to-day activities.

Pros and Cons

Removal of background noise to lessen distractions for other attendees
Quality of video allows for better visual of attendees when cameras are turned on.
Ease of joining - only one button to push to join

Does not always compete well with Microsoft or Zoom for SME customers
Positioning for SME customers
none

Return on Investment

Sales cycle can be long due to commercial sign off
Customers are impressed with the features and functionality of Webex Meetings when they see it and then compare to other Collaboration tools
none

Key Insights

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Other Software Used

Microsoft Teams

Reliability and Availability

Scalability

Performance

Likelihood to Recommend

It is best suited if you are looking to have a meeting that requires an experience that is as close to a face-to-face meeting. With high quality video with minimal lag and way which a number of attendees with different first language can attend and follow the conversation/presentation using Real Time Translation feature.

Webex Meetings

Overall Satisfaction with Webex Meetings