Item: Webex Meetings
Rating: 8
Author: Cheryl DSouza

Overall Satisfaction with Webex Meetings

Use Cases and Deployment Scope

I use it for meetings with clients and also externally as well. The business problem that it addresses is allowing me to communicate virtually with a video conference. I love using this for client meetings.

Pros and Cons

Pros

Performing video calls
Launching the app successfully

Cons

Interface a little bit outdated
Slightly slower launch/load times

Return on Investment

Being able to communicate more effectively with my customer
Being able to communicate effectively with external participants through the video chat feature

Cisco Products Used for Hybrid Work

Webex Meetings
Webex Calling
Cisco Secure Access by Duo

Organizational Challenges Faced

We do remote work.

Impact on Organizational Challenges

We do remote.

Hybrid Work Experience

We do remote work.

Alternatives Considered

Zoom Workplace, Microsoft Teams and Google Meet

I think they are easily able to be compared to all of the competitors because they are pretty much the same and probably just on the same level as the other ones. I just think it's not as commonly used as the other ones.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Likelihood to Recommend

Some scenarios based on this experience where it is well suited is for whenever you need a video conference. When you need any internal or external video conference software, this is one of the best ones out there. I think it could be appropriate for all virtual meeting scenarios.

Great remote work communication software