Meets our needs but could be alot better
December 06, 2023
Meets our needs but could be alot better
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Webinars
Conduct customer trainings, webinars, events, etc.
- Q and A
- Chat
- Checking customer engagement using emoticons
- reporting across entire group
- Setting up meeting/webinar templates
- Recordings
- UI is pretty old
- positively allowed us to roll out webinars and improve engagement with customers
- Positively allowed us to track attendees
- Negatively impacts ROI because we can't pull attendee reports across our entire platform to measure engagement across products and customers
One of the main reason we chose Webex Webinar was because trainers like the in-webinar/training emoticons that stick next to a user's name on the participant panel. Other products just have the emoji's that pop up, but you can't easily tell who posted them. Those are important to us so we can engage with participants without them coming off mute.
Do you think Webex Webinars delivers good value for the price?
Yes
Are you happy with Webex Webinars's feature set?
Yes
Did Webex Webinars live up to sales and marketing promises?
Yes
Did implementation of Webex Webinars go as expected?
Yes
Would you buy Webex Webinars again?
Yes