I'd rather use cash than Webexpenses.
November 04, 2021

I'd rather use cash than Webexpenses.

Karolis Čepukas | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

We use it for credit card expenses.
It is very complicated. Especially once a claim is created you want to add a receipt. By clicking on the items and searching for the correct combination, faulty multiple other claims are created in the process. That is a really frustrating experience. While said that I am well aware how to use developed IT systems.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

No

Did Webexpenses live up to sales and marketing promises?

No

Did implementation of Webexpenses go as expected?

No

Would you buy Webexpenses again?

No

The UX is very complicated.

Comments

  • Nadia Hilaly | TrustRadius Reviewer
    Nadia Hilaly
    commented 4 years ago
    Hi Karolis, We're sorry to hear about your frustrations with using the system. In regards to the query about attaching a receipt, If the receipt is scanned, uploaded and the claim item is built. When you move on to the 'attach a receipt section the claim should be able to automatically pick up the relevant receipt to be attached. If you'd like us to run you through this process, please do get in touch with our support team at support@webexpenses.com who will be able to help with this and further assist with any other queries. Support is free for both Admins and Users. We look forward to hearing from you. Kind regards, Nadia from your Webexpenses team

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