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Good for corporates but too slow and unstable
November 15, 2021

Good for corporates but too slow and unstable

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is used across the entire company.
  • Capture of expense claims using company policy.
  • Web site is slow, very slow, and frequently drops the connection.
  • The software assumes that receipts are scanned on the fly, this assumed workflow does not suit my own preferred workflow.
  • The iPhone app receipt photo engine is basic and lacks the functionality of better handheld scanning apps such as CamScanner meaning that the captured image also includes shadows, etc.
  • It has enabled the standardisation of expense capture and reporting.
Web browser version is slow and unstable.
Webexpenses feels dated to me and doesn't seem to integrate well within a Microsoft modern workplace environment.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

No

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

No

Ok, Webexpenses allows the enforcement of company expense policy and is pretty good at handling multiple currencies, but [in my experience] the web browser version is slow and unstable, and the iPhone app receipt scanning functionality is very basic.