WebExpenses Review - from a users point of view.
August 09, 2022

WebExpenses Review - from a users point of view.

Steve Marler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is used internally at Utilize for monthly Expenses claims plus Mileage claims for cars or motorbikes. It's easy and hassle-free. I usually put all my claims into the mobile app after the expense event, so I never forget a claim. Using the app is easy to upload a photo of the receipt or a screenshot from my email app with the order details for the claim.

Pros

  • Expense Claims.
  • Mileage Claims.
  • Expense Management.
  • Claiming your expenses at the end of the month.

Cons

  • The website drop down to assign a claim to a client is too clicky.
  • Positive: no more excel spreadsheets for claims.
80% of the process is spot on. Negatives, which, once fixed, will give it a 100% rating, are; 1. Mileage claims based on Google Maps with traffic re-routing, not giving the real mileage driven. How about the app that has a mileage track option? When enabled, it tracks the journey & gives true mileage traveled. 2. Website claims; selecting a client that doesn't pop up in the 1st three clients means you have to press multiple buttons. Just show all clients in the drop-down in alphabetical order and not have to click three buttons to get it to do that!
It saves me time handling receipts and scanning them into an email to send to the accounts team. It's much less paperwork to process, but just the same amount of admin either way.
Expenses & mileage go in...... money comes out.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Webexpenses is well suited for quick and easy, simple claims for parking. For instance; I pull up to a parking bay in London, open the parking app (Ringo, for instance) and pay for the parking. Ringo emailed me a receipt for the parking. I take a screenshot of the email and then open WebExpenses mobile app. The total claim time in WebExpenses is about another minute. Add a claim, including the type of claim (parking), assign it to a client, and give it a price. Attach the screenshot, DONE, and all before I've gotten out of the car. WebExpenses mileage claims are based on Google Maps with traffic re-routing. I believe that this has a negative effect on your mileage claim because the time you drove around an accident, through miles of villages, and get to where you are going, the accident has now cleared. You go to put in your mileage claim, and it asks for your start postcode and finishes postcode. It then works out the mileage with the traffic in its current state. You are now 20 miles short of your actual journey. I ALWAYS take a start odometer from the car and a finish odometer from the car and adjust the claim on the form. The issue with this is that every mileage claim has a red flag for management to check over when processing the claim.

Comments

More Reviews of Webexpenses

  1. Home
  2. Expense Management Software
  3. Webexpenses Reviews
  4. User Review of Webexpenses