Ticks all the boxes
October 28, 2025

Ticks all the boxes

Daniel Prest | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payments
  • Invoice Processing
  • Expense Management

Overall Satisfaction with Webexpenses

I use it for both expense payment and staff approval, plus reporting. As the Head of Procurement for the company I require the annual travel mileage (cars) and rail travel for the green house gas emission reports.

In terms of the problems it addresses, it simplifies and speeds up the entire expense process both for the payer and payee.

Pros

  • Customized Reports
  • Drag and drop receipts
  • Applying category limits

Cons

  • I've struggled to apply the rail CO2 feature
  • Faster and easier payment and approval process
  • Less laborious to complete (inputting expenses)
  • Happier staff (due to simpler process)
  • Easily applied expense policy (due to description/pop-ups when entering)
Since the last expense system was either a saved excel document and/or image of the expense document, Webexpenses has streamlined the entire process for both the person submitting their claim, their manager authorising it, and the accounts payable team paying. The fact we have itemised/category reports available is something we did not have previously.
It means the exercise of completing expenses is no longer a daunting task. Less time is spent completing their expenses so they can get on with their job. Also, expense patterns are more regular, where in the past employees would avoid completing expenses and do it in one painful go every 3-6months.
I have not witnessed this personally, but it makes sense. Having the policy noted as the entry is made is certainly a perfect reminder of policy, and prevents any complaints should expenses be rejected.
It's simple and straightforward to use. The interface is large and clear. The drag and drop function for receipts - whilst common these days - was a nice upgrade from when we started using Webexpenses.
Honestly, I thought the two products were very similar, however, Webexpense beat ExpenseIn on price, and since we were already familiar, and more importantly, happy with Webexpense, it made logical and commercial sense to stay with Webexpenses.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

Yes

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

I've not really got a benchmark for comparison. The previous expense system was spreadsheet, so Webexpenses is a vast improvement on how the company previously completed expense. As mentioned previously, the ability to drag and drop photos of receipts is amazing. And whilst I haven't tested it myself, I've heard the expense image autocomplete available via the mobile app is great. I have no negatives.

Webexpenses Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
Not Rated
Customizable Approval Policies
10
Payment Status Tracking
10
Payment Audit Trail
10
Electronic Funds Transfer
Not Rated

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