Best in the Market but not perfect
September 14, 2020

Best in the Market but not perfect

Muhammad Hassan Hafeez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WebPT

I used this software as a physical therapy tech to keep notes on patients and make notes on their progress. My department is using it to manage the medical records, etc. I found this software useful because you can easily access your data on anything like Chromebook and laptop anywhere. Overall, WebPT has been an excellent platform for tracking patient progress and information. It is very convenient due to the fact that it is web-based.
  • Cloud based, easily accessible.
  • Easily accessible on Chromebook.
  • Detailed information required and it is good to remember.
  • Visual interface is very basic.
  • Looks like old software.
  • Needs update.
  • For me it is my secretary.
  • I can keep my medical records.
  • UI glitches are bad.
  • Maintenance more often.
Best in the market but UI needs improvement. Maintenance should be on Sundays. Glitches should be fixed. Forms should be smarter and shorter.
Usability is great except some glitches. I will give 70 out of 100 because it isn't a perfect one. There are better software but they are more expensive.

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

If you travel a lot and you need to keep records and see it anywhere, just keep a Chromebook and access everywhere.
WebPT is a bit glitchy, which holds it back. Sometimes you don't want to fill the whole form which is too annoying because it contains a lengthy form which is unnecessary.