WebPT has been an important part of our businesses successful 1st year!
December 23, 2022
WebPT has been an important part of our businesses successful 1st year!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- EMR
- Electronic Benefit Verification
- Digital Patient Intake
- Online Scheduling
- Home Exercise Program
- Billing Software
Overall Satisfaction with WebPT
At Community Care Physical Therapy, our entire team uses WebPT for all aspects of our business for Occupational/Hand therapy and Physical Therapy. We use it for patient care, scheduling, patient intakes, patient appointment reminders, patient case management reports, benefit checks, patient communication, EMR, HEP, billing software, and account management. It is the only software we need to run our business for the patient care side.
Pros
- Benefit checks
- Scheduling
- Billing-sending billing is very simple
- HEP integration with EMR
Cons
- Can't filter patients by phone number
- Posting payments especially with a secondary insurance is tedious
- Unable to run reports on POCs that are pending/due
- Reporting in analytics seems inaccurate
- Improved productivity and decreased redundancy with electronic patient intakes that can be sent ahead. The patient doesn't spend a lot of time in the lobby filling out paperwork. Information is automatically in our system and legible.
- Patient benefits can be checked ahead and we don't spend time waiting on hold with insurance companies.
- HEP is integrated with patient EMR and can be easily added to notes, accessed, progressed, and shared with patients.
Do you think WebPT delivers good value for the price?
Yes
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
Yes
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
Yes
Comments
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