WebPT Delivers
February 01, 2023

WebPT Delivers

Christian Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Electronic Benefit Verification
  • Digital Patient Intake
  • Online Scheduling
  • Home Exercise Program
  • Analytics
  • Patient Relationship Management

Overall Satisfaction with WebPT

I have been using WebPT for my PT practice for approximately 8 years. It is an excellent EMR/Scheduler and we have since added other components that have improved our efficiencies in collecting payments, electronic benefit verification, patient education, and patient outreach/marketing. We have been very pleased with the customer service and support we get with WebPT!
  • scheduling for a multi location practice
  • tracking of patient outcomes and patient satisfaction
  • electronic medical record efficiencies
  • Improved pass through of outcome scores to evaluation and progress notes
  • user friendly business analytics
  • We have been able to reduce the front office staffing required for electronic benefit verification.
  • We are able to effectively track the effectiveness and quality of care provided by our PT's through the metrics provided with WebPT Reach and Outcomes products.
First of all, WebPT has provided a very good EMR for us to provide accurate and timely documentation for patient care. The documentation then ties directly into our billing to create efficiencies, compliance, and accuracy which is paramount to our practice. The WebPT HEP has improved the efficiency of documentation, patient education, and patient communication. Last, the WebPT Reach platform helps us with retaining business, attracting new business, and providing a quality tool so we can track the effectiveness of our services.
WebPT ties the note directly to the bill to ensure compliance on most regulations and help prevent claim denials. We had a Medicare audit a few years back and thanks to WebPT assisting our physical therapists be compliant and accurate with their documentation we passed with flying colors.

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

WebPT is an excellent EMR for a private PT practice. The competition is starting to catch up offering other options that may work better for other practices.