WebPT Delivers
Overall Satisfaction with WebPT
I have been using WebPT for my PT practice for approximately 8 years. It is an excellent EMR/Scheduler and we have since added other components that have improved our efficiencies in collecting payments, electronic benefit verification, patient education, and patient outreach/marketing. We have been very pleased with the customer service and support we get with WebPT!
Pros
- scheduling for a multi location practice
- tracking of patient outcomes and patient satisfaction
- electronic medical record efficiencies
Cons
- Improved pass through of outcome scores to evaluation and progress notes
- user friendly business analytics
- We have been able to reduce the front office staffing required for electronic benefit verification.
- We are able to effectively track the effectiveness and quality of care provided by our PT's through the metrics provided with WebPT Reach and Outcomes products.
First of all, WebPT has provided a very good EMR for us to provide accurate and timely documentation for patient care. The documentation then ties directly into our billing to create efficiencies, compliance, and accuracy which is paramount to our practice. The WebPT HEP has improved the efficiency of documentation, patient education, and patient communication. Last, the WebPT Reach platform helps us with retaining business, attracting new business, and providing a quality tool so we can track the effectiveness of our services.
WebPT ties the note directly to the bill to ensure compliance on most regulations and help prevent claim denials. We had a Medicare audit a few years back and thanks to WebPT assisting our physical therapists be compliant and accurate with their documentation we passed with flying colors.
Do you think WebPT delivers good value for the price?
Yes
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
Yes
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
Yes
Comments
Please log in to join the conversation