WebTrends - Great Enterprise-Level Tool
October 15, 2013

WebTrends - Great Enterprise-Level Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

7.0

Overall Satisfaction

  • Webtrends always allowed for easy segmentation of the data.
  • Implementation was not as challenging as other enterprise-level tools.
  • Multi-channel analysis is easy to do within Webtrends, especially with recent additions of Social Media and other Attribution measurements.
  • Not as easy to implement as Google Analytics.
  • There are not as many customer examples and documentation as other tools.
Great tool with many benefits over similar tools.
Great tool compared to other enterprise-level offerings.

Product Usage

  • Analyzing site behavior to multiple web sites and web properties.
  • Determining the success of the website to promote or sell various products.

Evaluation and Selection

Google Analytics.
Google Analytics
Omniture Site Catalyst
HitBox

Implementation

  • Professional services company
Webtrends affiliate.

Training

  • In-person training
Instructor was very thorough and patient. The content was relevant and customized for the audience.

Support

Support is quick to respond and easy to locate.