A Business Solution for a Small business manager
Updated September 05, 2021

A Business Solution for a Small business manager

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with WhatsApp Business

We currently use it in our sales department to pitch our products, access the human resources and employer branding. This is mainly used in our sales, marketing and HR areas. During this pandemic, this utility generally gave us the solution to access those who couldn't go to the markets and want to buy online. Its a digital solution. You can post your products easily. It is user friendly.
  • This feature shows the authenticity of the product seller, helps the customer to make better decision
  • Perfect for digital marketing and selling
  • Seller can upload Catalogues that can be useful for the customers in making decision
  • The newest update has created many issues for the users, mainly the issues with the camera, photos and chatting with customers
  • Some complained of excess utilization of space
  • Reduction of size and quality of the uploaded pictures
  • Customer reach
  • Digital Marketing
  • Customer Services
  • Increased sales
  • Increased ROI
  • Satisfied customers
You don't need to sit and talk to the customers online, you just get the queries, orders and you go with that.

Do you think WhatsApp Business delivers good value for the price?

Yes

Are you happy with WhatsApp Business's feature set?

Yes

Did WhatsApp Business live up to sales and marketing promises?

Yes

Did implementation of WhatsApp Business go as expected?

Yes

Would you buy WhatsApp Business again?

Yes

In pandemic COVID 19, where business went bankrupt, these type of solutions made them back on their feet.
Many housewives have shifted their focus on home businesses and this is the best platform to do and grow your business
Many big names in the industry have opted for this utility and have grown their business
It is easy to use and have a wider reach.